(604) SunVision offers home health monitoring equipment for the RPM market and partnered with Reliable Response to supply the remote registered nurses required for CPT Code 99457. These specialty trained nurses will service one patient or one hundred patients with the same enthusiasm. Remote patient monitoring is their profession and they enjoy working with patients whom they can get to know and care for. Reliable Response nurses don’t consider the amount of time spent on each patient they simply do what is needed for each of them and our software tracks the amount of time spent and the results of their efforts. Most doctor practices fail to fulfill the needs for Medicare RPM requirements and are not reimbursed for their time or expenses. Why? The nurses working within the practice have too many other responsibilities and they lack the support group that our remote nurses have to help them for arranging the phone call and help with documenting the patient files. Reliable Response nurses do more and cost less to perform the needs of RPM. They have unlimited help from our call center to perform all the busy work. Leaving the Nurses to do what they do best. The SunVision call center and the Reliable Response registered nurses jointly work to engage the patient to help in monitoring their life. On the initial contact between our call center and the patient there will be a determination of what services the patient would mostly benefit from CCM or RPM And many times using both services are the best way to proceed. After the home testing device is in use at the patients home a second determination will be made. Does the patient need cellular connectivity to transmit vitals or is Bluetooth adequate? SunVision has options that include the home based cellular gateway or the DR Watch allows monitoring of the patient outside of the home.
(702) SunVision Medical is offering onboarding service to the RPM enterprise market. We are offering this service as a pass through expense, enabling your company to expand their RPM market at the lowest upfront cost. Enabling the service to be affordable to you and your customer. Our on boarding agents use all the tools available that includes direct mailing, phone calls and texting with the use of a short video to obtain the attention of the patients. The on boarding process consist of multiple agents working together under one contact name and one telephone number for the patient to communicate with through text or phone call. So not to confuse the patient.
(703) Welcome to SunVision Patient engagement service. Our medical assistants and support staff provides patient engagement service that can result in patients who are better in touch with their health and follow the doctors protocol. Our engagement agents work with the patients to self-monitor themselves and enabling everyone involved with their health to better understand the patient personal needs. Together they will establish a base line of the patients vitals that will be compared to measure if the patient health is improving or deteriorating. Each engagement agent is assigned to a list of patients. And out side of the registered nurse this agent will be the go to person for any needs the patient may have. The agents are performance is measured by their percentage of patients who follow protocol and stay engaged. Their performance has bonuses based on the star rating of their population of patients.
(705) SunVision Medical offers a combination of remote register nurses and medical assistants to perform all the responsibilities needed for the reimbursement of CPT Code 99457 as part of their RPM service package. These new breed of nurses prefer to work at home and monitor their patients remotely. They don’t consider the amount of time spent on each patient they simply do what is needed for each of them and the software tracks the amount of time spent and the results of their efforts. Most doctor practices fail to fulfill the needs of Medicare RPM requirements. Our nurses do more and cost less to perform the needs of RPM. They have unlimited help from our call center to perform all the busy work. Leaving the Nurses to do what they do best. The call center and the registered nurses jointly work to engage the patient to promote positive behavior of monitoring themselves regularly. The nurses will help patient in establishing personal goals that are attainable for the patient and also for the staff to accomplish. On the initial contact between our call center and the patient there will be a determination of what services the patient would mostly benefit from Chronic Care Management, or Remote Patient Management and many times using both services are the best way to proceed. After the home testing device is in use at the patients home a second determination will be made. Can the patient navigate through the downloading process or simply not willing to should be supplied a cellular device to resolve this issue and continue with the service.
(601) SunVision support service agents are located in Cebu Philippines. They have been supporting the HME software platform since 2006. The industry references these agents as angel’s. The agents personally track their own vitals on a daily basis with each piece of equipment that we supply. They are trained to support android and apple cell phone users. Good customer service means consistently fulfilling the customers’ expectations. Excellent customer service are compared to Angels that take the time necessary to understand the needs of each customer and customizing there service accordingly. The patient feels like our support center angels are holding their hands. SunVision customer support team value their customers and demonstrate the value in every support call.
(711) Based on recent feedback from the market, cellular increases the patient engagement of being monitored from home by 30%. All of SunVision products will communicate with the cellular gateway or cellular DR Watch directly out of the box, rather you buy the items from SunVision or the retail store. No customer interaction needed to configure the connection. All home monitoring equipment available from SunVision will upload vitals cellularly through the smart gateway or the DR Watch including the Medication Dispenser, thermometer, pulse oximeter, vital watch, glucose meter, blood pressure monitor, weight scale and EKG. SunVision supplies the equipment and services needed by the stake holders of RPM, CCM and APCM market’s. The equipment includes our medication dispenser. The watch will remind the client when it is time to take their medication and update the personal records in the health cloud with date and time when the medication was taken. Temperature is a feature of the DR Watch however there is a stand alone thermometer that is supplied by SunVision that will auto upload to the gateway or DR Watch. Oxygen level and heart beat can be measured through the DR Watch or the stand alone pulse oximeter can be used. Diabetes can be monitored by our Smart Glucose Monitor or the Dexcom continuous glucose monitoring device and the readings will upload automatically to the health cloud with the use of the gateway or DR Watch. Hypertension can be monitored through the DR Watch or the stand alone Blood Pressure Monitor that is now available in blue tooth and cellular. Weight gain or loss can be monitored through the weight scale and the readings will upload to the internet through the gateway or DR Watch.
(382) Go to the App Store on your Apple cell phone or Play Store on your Android cell phone. Look up the app that was given to you from your supplier of the equipment. If you need help confirming the supplier call 855-636-4604. After the app is downloaded it is time to upload your data. If your uploading data from the Vital watch wait for a day of wearing the watch prior to downloading it. next click the plus sign on the bottom of your phone as shown. The collected data stored into the vital watch can be uploaded by clicking on the plus sign and the app will recognize the watch and upload the collected data into the health cloud through the cell phone. If you are weighing yourself step on the scale after clicking the plus sign and your measurement will upload through your phone to the internet health cloud. You can view the collected data in a graph and individual test results by clicking on the chart graph on the top right corner of the app. The information can be viewed by Day, Week, or Month by clicking on each tab. Built into your health cloud is our A I nurse that will monitor your stats and warn you if bad health trends are recognized. Through Email, Text, IVR or a live person will call you.
(653) The DR Watch offers an advanced personal emergency response service embedded into the product. There are a variety of companies competing in this space, the DR Watch sets itself apart by integrating with emergency services via cellular technology, providing a crucial safety net during emergencies. It continuously monitors the wearer with AI technology both day and night, aiming to avert any potential crises before they occur. The comprehensive data collected meticulously from the client is seamlessly transferred to the advanced health cloud, ensuring top-level security and privacy. Following this, the results are thoroughly analyzed and can be shared with both the doctor for professional evaluation and with the family members to keep them fully informed and engaged in the health journey of the client. SunVision Medical is assembling the DR Watch in Shenzhen China and will also be assembled in Daytona Florida. This is the first of many health-related products that will also be assembled at the USA plant in the future. The watch will monitor the host health vitals from their wrist and collect temperature, blood oxygen, heart rate, blood pressure, blood pressure, activity, sleep tracking, and stress level. and will also collect measurements from other home monitoring equipment that SunVision supplies like their pill dispenser, glucose meter and weight scale. The firmware embedded into the DR Watch is designed to receive blue tooth transmissions from the pill dispenser and the other standalone products then upload the collected data to the health cloud using cellular service. The DR Watch will remind the host when it is time to take their medication and record the time and date when the medication was taken. As the patients’ medical Professional, the DR Watch gives me information that is traditionally not available. Knowing if and when the medication is taken is good information. Fifty percent of people who arrive in the emergency room over the age of sixty-five is related to under or over medicated. Smart Diabetes glucose meter is FDA approved and designed for home monitoring use. The meter and software has too many features to discuss all of them in this video. However, the meter exceeds all the requirements a doctor would want and there is no need for the patient to use a logbook to record readings. The glucose test results will transfer through blue tooth technology from the meter to the DR Watch and then to the health cloud. Rapid weight gain or loss is important to track. It can be a precursor to multiple health problems that can go unnoticed if not recorded and monitored. I would receive a message if my patient breached the weight loss or gain based on thresholds that I preset for them. It isn’t only SunVision products that can connect to the DR Watch. Any blue tooth capable product in the market can have connection with a small amount of cooperation from the manufacturer. Dexcom continuous glucose monitoring is the most recent addition to the add on products. For hospitals or care organizations aiming to support their outpatients with RPM, providing them with a watch and potentially enrolling them in Pers simultaneously is an option. For hospitals, Pers can also be a profitable standalone service, creating a new income source while offering patients a chance to save by joining.
